Deputy Quality Manager

Deputy Quality Manager

Job Position: Deputy Quality Manager

Reports: Quality Manager

Role Summary:

The Deputy Quality Manager is responsible for implementation of the Hospital clinical governance framework, its pillars and related clinical governance standards, policies, processes, systems, guidelines & training. The incumbent will support in driving compliance to the OHS Act, company/industry requirements and other applicable legislation, within the Hospital. Lastly, the incumbent will implement quality improvement initiatives, projects, and clinical quality statistics/reporting together with key members of the hospital management team, including HODs and Unit Managers. 


  • Monitor all departments’ quality improvement programs which includes but not limited to: 
    • Monitor all departments’ quality improvement programs which includes but not limited to: 
    • conducting weekly clinical audits for all clinical departments 
    • Supervising patients’ documentation audit 
    • attending weekly clinical meetings and discussing audit findings to guide the treatment process. 
  • Manage and collate quality improvement and risk reports quarterly. 
  • Support in the development, maintenance, and implementation of plans to achieve quality improvements goals. 
  • Facilitate all quality improvement training. 
  • Constantly be aware of work process problems or bottlenecks that prevent the achievement of goals, objectives, and targets. 
  • Take appropriate action in improving any process that will allow the reduction of cost and/or improvement to quality, service, and productivity. 
  • Update job knowledge by participating in educational opportunities, reading publications on quality management, maintaining personal networks etc. 
  • Monitor own performance against agreed objectives and targets. 
  • Perform any other duties as may be assigned. 
  • Provide strong leadership to the health and safety team, fostering a collaborative and high-performance culture. 
  • Develop team members through training, coaching, and performance feedback. 
  • Lead by example, demonstrating a commitment to quality and continuous improvement. 
  • Lead, supervise, and mentor customer Service Officers and other staff members.

Education and Experience:

  • Bachelor’s degree in quality management or a related field. 
  • Minimum of 5 years of experience in quality assurance or a related field. 
  • Proven experience in a leadership or supervisory role. 
  • Strong knowledge of quality assurance methodologies and standards. 
  • Excellent analytical and problem-solving skills. 
  • Proficient in quality management software and tools. 
  • Exceptional communication and interpersonal skills.  
  • Ability to work effectively in a team and lead a team. 

Are you an experienced Quality Assurance Expert?  

Do you have extensive clinical knowledge with the ability to identify opportunities for improvements and innovative solutions?  

Can you inspire and lead a team towards achieving high-quality standards?  

Are you looking for a new challenge and advancement in your career?  

If yes, give us a chance to meet you! 

Send your CV to:  

with the wording   

Deputy Quality Manager 

In the subject line  


Deliver to:  

The HR Department 

Block F6, Shippi Road, Cantonments, Accra

Closing Date: Saturday, June 1, 2024 

Job Type: Full Time
Job Location: Ghana

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